SHIPPING & RETURNS

SHIPPING POLICY

We charge a flat rate shipping charge of $5 when you spend up to $50.00. We offer free shipping (only non-expedited shipping) on any order over $50.  Please allow 5-7 business days after the ship date for your package to arrive. Shipments are fulfilled Monday thru Friday during normal business hours (Eastern Standard Time) excluding major holidays. All orders received after 11am EST will be fulfilled and shipped on the following business day.  

We do not offer international shipping at this time. We hope to be able to offer international shipping soon so please check back in with us! 

RETURN & EXCHANGE POLICY

We hope you are satisfied with the item(s) you purchased from Upstate Alchemy.  If you are not satisfied, we will refund to you the purchase price of the item(s) returned (less shipping) upon receipt of your returned item(s). If you would like to make a return, please email us at sales@UpstateAlchemy.com  and include your name, address, order number and reason for return. We will provide you with a return authorization number and instructions on returning the item(s).  We do not accept any returns without a return authorization number.  We do not offer complimentary return shipping.

If you return or exchange a product by mail, we recommend that you ship your package with a carrier that can provide tracking. We are not responsible for packages lost in transit. Return packages must be postmarked within 30 days of purchase.

FOLLOW US

Travelers Rest, South Carolina    |    (864) 610-3414    |    sales@upstatealchemy.com
Available Monday - Thursday 8am - 6pm

*All products contain naturally occurring CBD from Full Spectrum Hemp Distillate. 

This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A doctor's advice should be sought before using this and any supplemental dietary product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. By using this site you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited By Law.